1. Reservations
The clients shall submit all reservation to the hotel representative offices : Reservation center : Tel. + 66 (0) 2256 0890-2 Ext. 301-308 Fax. + 66 (0) 2256 0738-41
2. Room policy
- All Rates are subject to change without any prior notice
- Rates included vat and service charge
- Extra bed are available at some properties with THB 300-500 .- bed & breakfast ( Check hotel page )
- Check-in : 2.00 PM
- Check-out : 12.00 noon
- Baggage handling each way is not included in the rate
Late check-out is subject to room availability on the date of departure. Late check-out between 02.00 p.m. to 04.00 p.m. will be charged at approximated 50 % of the rate and after 04.00 p.m. will be charged at full daily rate unless you notify the hotel in writing.
3. Children policy
- 100 % reduction for child 2 to 8 year old sharing parents rooms without extra bed. ( maximum 1 child )
- No Baby cot service.
4. Term of payment
Bangkok policy
- F.I.T. Booking
All season hotel often requests one night of 100% of total room rates per night as a deposit to secure confirm reservation . Pass upon arrival make payment on request.
- Group Booking
A deposit for 50% of total rooms charged is required 15 – 30 days prior to arrival or option date advice upon confirmation . Final payment by cash or credit card on arrival.
Pattaya policy
F.I.T. Booking
- Low – High season ( Between 16th January – 15th December ) hotel often requests one night of 100% of total room rates per night as a deposit to secure confirm reservation . Pass upon arrival make payment on request. – – Peak Season ( Between 16th December- 15th January ) hotel often requests 50 % of total room rates per Booking as a deposit to secure confirm reservation . Pass upon arrival make payment on request.
Group Booking
- A deposit for 50% of total rooms charged is required 15 – 30 days prior to arrival or option date advice upon confirmation . Final payment by cash or credit card on arrival .
5. Cancellation & Amendment Policy
- Notification of cancellations / amendments can be accepted via fax or e-mail , please e-mail to : [email protected]. Cancellations /amendments received will not be guarantee.
- Any cancellation requested 4 days (or more) before arrival date, the deposit of one room night for each room will be refunded to your credit card with deduct a 20 % administration and banking charge.
- Any cancellation requested 3 days (or less) before arrival date for any no show .The deposit of one room night for each room will be Non-Refundable.
6. No show policy
- The hotel reserved the right to not refund for the online payment deposit in case of no show .