- Sawasdee Bangkok Inn Khaosan Rd.
- Sawasdee Smile Inn Phra A-Tit Road
- Sawasdee Banglumpoo Inn Khaosan Rd.
|Q: How many ways can I book a hotel room with Sawasdee Hotels Group?|
|Q: What kind of information do I need to provide when I make a room reservation?|
|Q. How to book a room via Telephone|
|Q: How to Book a hotel room via internet or through your hotel website?|
|Q. What type of Credit Card can I use?|
|Q: Booking Acknowledgement.|
|Q. If I don’t book online, how can I get a confirmation?|
|Q. After I booked my room, what if I want to change my Arrival Date|
|Q. What if I want to Cancel my Booking, how many days in advance so that I don’t have to pay for any penalty.|
|Q: I already give you all the information needed, but my Credit Card still not approved.|
|Q. If it is in High Season, how many days in advance do I need for booking?|
|Q. Can I check-in before noon?|
|Q. Do I have to pay any extra if I check-in before noon?|
|Q. Why do I have to pay for the Key Deposit?|
-If you are in Thailand, please dial 02-256-0890
extension 303 to 307-
Payment. Over the phone, our call center clerk let you know the price you have to pay for your room, she will also give you our hotel bank account information for bank wired money transfer purpose. After you have transfer the fund, please FAX us your Receipt or any related documents. Please also keep your Receipt and show it to our hotel’s Front clerk when you check in.
Q: How to Book a hotel
room via internet or through your hotel website?
Q: Booking Acknowledgement.
A. Booking Acknowledgement is the officer Voucher that for customer who reserved room via internet.with the deposit PAID. All important details and outstanding payment was show on the Voucher.
Will refund 80% of your deposit in to your credit card account and charge you only with 20% for transaction fees
Q: I already give you all the information needed, but my Credit Card still not approved.
A Your Credit Card may not go through if
1. you key in the wrong number or info
2. your Credit Card is actually a Debit Card but not Credit Card
3. your Credit Card might have a restriction to use it online or oversea
3. you forgot to key in the Security Code at the back of the Credit Card
4. your Credit Card was Expired
5. your Credit Card might have not enough Credit
Q. If it is in High Season, how many days in advance do I need for booking?
For Pattaya – December to February – 3 months in advance Weekday and not peak 15-20 days
Bangkok – 3-5 Days
Q. Can I check-in before noon?
A. Normally yes if there is a clean and ready room available but No Promise.
Q. Do I have to pay any extra if I check-in before noon?
A. No if we have an available room. But if it is a different Room Type and Rates, then you have to pay the difference.
Q. Why do I have to pay for the Key Deposit?
A. To guarantee for all the things stay the same condition while you stay with us, and to guarantee our customer don’t check-out early and take our key with them.